Let me make it clear about faq’s

Let me make it clear about faq’s

Why perhaps you have changed your title from Card One Banking to Card One Money?

You might have realized that we now have recently changed our name to Card One cash. We believe that it is more in-keeping aided by the solutions we offer and also the items that we are able to provide for you. You are able to continue using your existing Card One Banking Prepaid Mastercard until it expires. As soon as it expires a brand new card one money Prepaid Mastercard will likely to be released.

The length of time does it decide to try switch your account?

That we provide your account will be fully switched in 7 working days if you use the Current Account Switch Service.

How can I switch my account to Card One Money?

Switching your bank account to Card One Money has not been easier using the present Account Change Service. We are able to switch your entire debits that are direct standing instructions and wages/benefits. To be able to switch your account give us a call on 0871 811 1881 (Calls price 11p per moment, as well as your phone business’s access fee) and now we will switch this within the phone.

Does every thing back at my old account get switched to my brand new account?

No, payments that are recurring also called constant re payment authorities aren’t the main guarantee. They are put up making use of your debit card details, in the place of your bank account quantity and type rule, and so are usually useful for telecoms bills, gym membership and pay day loan repayments. When you switch to a Card One cash account, you will have to allow the organizations concerned understand the new card details.

What are the results to your debit card deals that i’ve expected my old bank to end?

The Account that is current Switch must not interfere using this procedure and any debit card deals you have actually expected your bank to cease should remain therefore after your switch.

Am I able to avoid my brand new account details being directed at a person who delivers one-off payments to my old account?

You might be in a position to move your instalments to your brand new bank without redirecting re re payments from your own old account, and you ought to talk about this requirement along with your brand new bank.

If you’re maybe perhaps not just a bank, what exactly are you?

We’re an Authorised Payment Institution (API), running beneath the Payment Services Regulations authorised and managed by the FCA. The difference that is main an API and a bank is the fact that we have been not certified to utilize the client’s cash for almost any purpose such as for instance financing. There are some other key differences when considering a Bank plus an API, such as for example various “Conduct of Business” and money adequacy guidelines.

Is my cash protected by the FSCS?

Card one money holds hardly any money in your overall account in an account that is safeguarded our selected banking provider. Hardly any money on your card is in an account that is safeguarded by the card providers (Fair re Payments restricted) selected banking provider.

I’ve a bad credit rating; could I nevertheless get yourself a current account?

Yes, it is possible to. You will get a card one money account, irrespective of your credit rating. We do not make any credit checks*, we are able to help you produce a fresh begin.

Could I apply online?

Yes, you are able to. Just click here to perform our application that is online kind. When you have any nagging dilemmas, or need some assistance, please telephone 0844 257 2500 (Calls price 7p per moment, along with your phone organization’s access cost.) and something of y our advisors will make suggestions through the method.

Am I able to get my salary/wages paid into my account directly?

Yes you can easily. It mayn’t be better to get the wages compensated into the account, merely signal the pre printed wages mandate (enclosed in your pack that is welcome hand over to your manager or payroll division. This may imply that your wages, whether you might be compensated daily, regular or month-to-month are compensated straight into your payment Account.

How can I withdraw money?

You are able to withdraw cash from cash machines that are most (ATMs) that show the MasterCard Acceptance Mark utilizing your card and PIN. There is certainly a maximum cash that is daily restriction of ВЈ450 from money devices (ATMs).

Additionally it is feasible to withdraw money on the countertop at any street that is high, as much as at the most ВЈ2,000 a day. To utilize this solution you will have to provide your card along with photo recognition.

You can even get money back from some merchants whom provide this solution.

Simply how much does the card one money account cost that is current?

For only ВЈ12.50 each month you obtain a completely handled present account that lets you handle your money effortlessly and straight forward. You’ll receive usage of our account that is online access and usage of our account administration group that are simply a telephone call away. In addition, you have the added capability of a card one money Debit MasterCard, it to shop or withdraw money at home or abroad so you can use. You can include a 2nd person to your account whenever you want for an extra ВЈ5 per thirty days, the total amount is provided between both cards. If you can find inadequate funds in your payment Account to pay for a standing purchase that you’ve got arranged, we’ll inform you by text 5 business days ahead of time. If there are insufficient funds to help make the re payment 2 trading days that we have not made the payment before it is due to be paid, we will text you again and notify you. If you will find inadequate funds in your payment Account to pay for a direct debit we shall inform you by text at the time the direct debit flow from to be compensated. We shall keep attempting to pay the direct debit up you will have until that time to deposit cleared funds into your Billing Account for the direct debit to be processed until 5pm so. The written text alerts are free (network costs may apply) and there’s totally free for failed re re payments. There’s no account starting payday loans Tennessee charge, you merely spend the monthly charge ahead of time.

Please see our Overview Box for charges that apply to your card.

How to check always my stability? Can you deliver paper statements?

You should check your stability round the clock, seven days a week making use of your account that is online right right here to sign in. You will see your statement online or print for safe keeping. You may also look at your stability by telephoning your personal account supervisor on 0871 811 1881 (Calls price 11p per minute, as well as your phone organization’s access charge.), and they’re going to inform you balance and tell you any future debits from your bank account. When you yourself have registered your cellular phone quantity with us, you can even always check your stability by delivering a text to 60777 containing the term “BALANCE”. You are charged your standard system price for sending the written text request to us, and ВЈ0.15 by us for sending the written text returning to you.

Can I use if i am one-man shop?

Yes, you are able to apply whatever your position. We accept applications through the used, self unemployed and employed. If you have had CCJs or defaults in the past as we perform no credit checks*, you can still be accepted for a card one money account even. We are going to additionally accept applications in which the tall Street banks may down have turned you due to bankruptcy etc.

Do you really offer account management that is online?

Yes, you’ll be delivered a password individually that may enable you to log on to your very own account administration centre 24 hours every single day, seven days per week. Using your internet account it will be possible to check on balances and view statements, order a card that is second authorise and amend direct debits, put up and amend standing sales, pay your bills via our Faster Payment solution, put up your texting alerts and amend your private details.

Do you really pay interest?

No, we have been not able to pay interest on any funds credited to us.

Do you realy provide cheque books?

Card one money does not issue cheque publications for its clients. We realize that almost all of our clients choose making payments online or by card. Cheques are deposited nevertheless, making use of the supplied giro guide, in virtually any Barclays branch.

Would you provide loans and overdrafts?

Perhaps maybe Not at present but we have been presently focusing on offering our present account clients borrowing facilities.

Would you provide debits that are direct?

Yes we do. All you have to do is provide your bank account details to your business you intend to setup a debit that is direct they are going to care for the remainder. You’ll handle all your valuable debits that are direct you log on your online account.

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Ahmed El-Atab

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